Shipping and Deliveries
We cannot control the services and shipping delays caused by the ongoing crisis of COVID-19, please allow up to an additional 10 business days to the time frame below. We appreciate your understanding.
ESTIMATED TIME OF ARRIVAL
- The time frame below reflects domestic order including all 50 states in the USA. This timeframe is an approximate and we cannot guarantee it due to unforeseeable delay from forces we cannot control like truck deliveries and postal office.
- Some items/orders may require longer to ship out like custom or personalized mugs.
- Holiday season is known to be the busiest time in shipping world. Please allow extra time for orders to arrive.
- International orders need to go through customs and we have no direct influence of this process. We sincerely apologize for any inconvenience resulting from this.
CUSTOM AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Products |
Production Time |
Shipping Time |
KONA French Press | 1 - 2 business days | 5 - 7 business days |
KONA Manual Coffee Grinder | 1 - 2 business days | 5 - 7 business days |
KONA Gift Sets | 3 - 7 business days | 2 - 9 business days |
Coffee Mugs, Personalized Mugs, Water Bottles | 3 - 7 business days | 2 - 9 business days |
T Shirts, Sweatshirts, Hoodies, Tanks, Bags | 3 - 7 business days | 2 - 9 business days |